"Tony and Ryan:

 

Thank you both so much for being such an absolute pleasure to work with.  This is my third experience taking a car home from a dealership (plus multiple other visits to dealerships), and you both were, by far, the most professional, informative and kind.

 

You each took the time to sit down with me and share your expertise on both the actual car and the financial details.  I have never had anyone do that for me before.  I'm the type of client who likes to learn and I appreciate you taking the time to sit down with me and encourage that.

 

If I know of anyone in the market to lease or purchase a car, I will definitely share my experience with you and encourage them to visit Bergstrom Fiat of Milwaukee" - 6/26/2012

A.S., Milwaukee, WI

"I've never purchased a new vehicle before. But I have purchased a few used vehicles. I felt absolute dread at the prospect of going through the process of purchasing another car. I'd been bicycling for a parking/permit/fueling/washing/waxing/detailing/major maintenance free year when I decided I should start anew my search for a vehicle.

I had a short list of used cars on which I could settle, and I had a shorter list of new cars for which I could stomach a 5-yr payment plan. I knew, in 2008, FIAT re-introduced the 500 in Europe. And I knew they were keen on taking over a US auto manufacturer, and making another play on our shores with the Cinquecento. When I found out the 'topolino' would, indeed, be sold in the US I began my dream of owning one. But I digress ~

April 2012. I began some serious research on my shortlist of new cars, after two agonizing months of searching for a decent used car I'd actually want to drive. I began to zero in on the FIAT. But I needed to make certain whether I could be a FIAT man. I began contacting Bergstrom FIAT via email. I had a laundry list of questions for whoever they'd put on my case. Tony happened to be the 'lucky' specialist. For nearly a month, Tony patiently answered my queries. He was truthful in his responses, and enthusiastic about the car he, himself, drives. 

On May 19th 2012, I finally conceded to a studio visit ~ and it was as if FIAT knew exactly what they'd need to do to get me behind the wheel of their car. I played it cool, though, and didn't sit with Tony until I took numerous test drives. Tony, still, waited patiently and was an absolute gentleman professional throughout the process. He handed me over to Ryan, after we worked out our numbers. Ryan, too, was a patient and helpful host. I never felt especially pressured ~ and Ryan seemed intent on giving me the deal I wanted or nothing at all. That kind of attitude helps the decision-making process. I drove home in the 'cento I wanted at the price with which I could live.

My post-purchase experience has been just as, if not more, pleasant. Tony, Ryan, Jim, Kyle... and Leah are great people with which to do business. They are courteous, and patient. The seem to understand the TOTAL experience is what breeds fanatics for the brand. And a fanatic I have become.

I'm officially a FIAT man.

Bravo!"

A.R., Milwaukee, WI

If you need a car, it doesn't have to be big! Tony is our favorite car salesman! We got a smart from him few years ago.... We came back for a Fiat! They are a great team! 

M.F. and D.S. - Milwaukee, WI

I just picked up my Verde Chiarro 500 Pop today. I must say, despite how busy all the sales people were, my experience was a good one. Tony was very helpful/informative. He seems to truly love the Fiat 500, and enjoys sharing that passion with clients. Ryan is also a top-notch businessman. I drove away with the car I wanted at the price I wanted without a a lot of hassle. I must admit to feeling especially good seeing all the Mini drivers gawking in envy. Viva Italia!

A.R. - Milwaukee, WI

Great service. Dealers stayed till 10:30 pm to finish the deal (I arrived late). Even got me cookies to eat. Always patient. Willing to walk me through every little detail. Highly recommended. 

Dr. R.K. - Wausau, WI